Privacy Policy

Privacy Policy

Introduction

Welcome to https://mobility-assistance-la-grulla-texas.primarycareaid.com (hereafter referred to as “Mobility Assistance La Grulla Texas,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy explains our practices regarding the collection, usage, and disclosure of data in compliance with numerous global privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), Colorado’s Privacy Act (CPA), Utah’s User Choice and Control Act (UCPA), Connecticut’s Consumer Data Protection Act (CTDPA), Virginia’s Consumer Data Privacy Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and many others.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services accessible through links on our platform. These entities have their own privacy policies, which we encourage you to review before providing any personal data.

Processing Activities

This Privacy Policy outlines our practices when:

  1. You utilize our applications and services as an authorized user.
  2. You visit or interact with our websites linked to this policy.
  3. We communicate with you via email, phone calls, texts (SMS), or newsletters.

Personal Data Collection

We collect various categories of personal information, including:

  1. Account Information: Details related to your registration and account creation, such as user names and contact details.
  2. Payment Information: Data necessary for processing transactions, like credit/debit card numbers, billing addresses, and payment history.
  3. Financial Information: Any financial records or data required for offering financial services or conducting financial transactions.
  4. Purchase Information: Details about your purchases, including product preferences and order history.
  5. Mobile Device Identifiers: Unique identifiers from your mobile devices when using our apps.
  6. Location Data: Information about your geographical location when you interact with our services.
  7. Feedback: Comments, reviews, or responses provided by users regarding our products or services.
  8. Social Media Information: Data obtained through social media platforms when users engage with us on these networks.
  9. Product Information: Details about the products and services you interact with, including usage patterns and preferences.

We collect this data through multiple channels: user input forms, direct interactions with our team, automated tracking technologies (like cookies and device identifiers), and third-party service providers who assist us in gathering and analyzing information.

Cookies

We employ cookies to enhance your online experience and gather analytics on website usage. Cookies can be categorized as:

  1. Strictly Necessary: Essential for navigation and functionality of our services.
  2. Preference: Store user preferences, language settings, and other customization options.
  3. Analytics: Help us understand user behavior and improve our platform.

Users have control over non-essential cookies through our built-in Cookie Manager, allowing them to customize their privacy preferences.

Retention and Deletion

We retain personal data for as long as necessary for the purpose it was collected or as required by law. Once the retention period expires or when the purpose is fulfilled, we securely delete or anonymize the data to ensure confidentiality.

Security Measures

Mobility Assistance La Grulla Texas implements robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption of sensitive data during transmission and storage.
  • Access controls and employee training to maintain data integrity and confidentiality.
  • Regular security assessments and updates to our systems.

Children’s Privacy

We do not intentionally collect personal information from children under the age of 18. If you are a parent or guardian and believe we have collected such data, please contact us using the details provided below, and we will take prompt action to delete it.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

  • Access to and rectification of your data.
  • Erasure (right to be forgotten).
  • Restriction or object to the processing of your data.
  • Data portability.
  • The right to withdraw consent at any time.
  • Non-discrimination for exercising your privacy rights.

To exercise these rights, please contact our dedicated privacy team using the details provided below. We will respond to your requests as required by applicable law.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Information

For any inquiries, requests to unsubscribe, or questions regarding data privacy, please contact us: